Frequently Asked Questions
I can't seem to ship my cards that I've bought with store credit! How do I get them to ship?
From your "My Dashboard" page on the site, you can see the inventory you have on the site my clicking the link entitled "Manage Inventory".
-Mark the cards you want to ship by clicking the "Flag to Ship" button next to each card you want to ship.
-Go to the link at the middle of the page directly above the inventory entitled "Request a shipment of cards flagged to be shipped".
-Click "Next Step: Review Details" to make sure that your street address is correct
-Click "Next Step" again to confirm the shipment.
When I cash-out, can I have the payment sent to a different email address?
The best thing to do is to go to PayPal and add the email address used for your COMC account to your existing PayPal account. That way we can send payments to the same address you used to activate your account. You can go here to add more email addresses to your PayPal account.
Add more email addresses to your PayPal account
If I use your consignment service, can I ever have some or all of my cards sent back to me?
All of your cards remain in your control at all times. You can have any one or more of your cards sent back to you at any time. When you sign into the website, you will be able to create shipment requests. Standard shipping rates apply, but if you use the bulk shipping option, we won't charge you any more than $25 for cards that you originally gave to us. Your cards are never more than $25 away.
Is it true that COMC doesn’t use stock photos? How is this possible?
It is true! Every image on COMC is of the actual card being sold! This is possible because we have the ability to scan items in bulk using patent-pending technology. If you are interested in utilizing this technology, contact us.
Do you have a store that we can visit? I want to be able to look at the physical card.
No, we do not have a physical storefront, and our office is not open to the public.
Does COMC make grading decisions on cards (Mint, Near-Mint, Fine, etc.)?
We believe that since every card is individually scanned front-and-back and can be zoomed in on up to four times the normal size of the card, there are many things you can see that are even more obvious than looking at the card in your hand. Any other things, such as creases that might not be as apparent on the scan, are listed in the condition notes that will be next to the "Add to Cart" button if there are any.
How do I make offers on cards I want?
The "Make Offer" button can only be used by members with store credit. To set up a free account, click here.
What is the cost of International Shipping? How do I know what countries COMC ships to?
We ship all over the world. If the USPS ships there, we ship there. See shipping fees here
Does store credit cost anything to purchase?
Store credit is a straight 1:1 exchange. You purchase $10 in store credit, you get $10 in store credit. Unused store credit can be refunded from the Cash-Out Store Credit page without paying the 20% cashout fee if the refund request is placed within 30 days of purchasing the store credit.
How do I cash out the remaining store credit that I purchased less than 30 days ago and get back the entire remaining amount (no cashout fee)?
Vist the Cash-Out Store Credit page, select "Request a Refund", and follow the instructions.
What types of payments does COMC accept?
We use PayPal to do our credit card processing, but you don't need a PayPal account to send us a payment. We accept Visa, MasterCard, American Express, Discover, eCheck, PayPal, check, money order, and cash (if you catch us at a card show).
I have cards that are not listed on the site. Can I call or email to get a book value?
Due to the licensing deal we have with Beckett Price Guides, we cannot give quotes of book prices to cards we are not processing to put up on the site.
Can I purchase from COMC over the phone?
We would like to think it is much easier to purchase through our website, but if you would like any assistance placing an order, feel free to contact us.
Will COMC trade cards with me?
Not yet. We hope to add some features to enable trading in the future, but for now you can simply use our site to buy and sell cards.
Stay tuned for future announcements
Can I use the images from this site in my blog?
Yes! We even make it easy, but you must follow the instructions for using our images.